Students will learn the three key elements of leadership: the Why, What and How.  A focus on emotional intelligence and personal ‘wiring’ is identified and prepared for upcoming lessons.  Students will increase understanding in managing and leading generations in the workforce, communicating across cultures, consideration of differences and fostering an inclusive environment.

Students will be exposed to the concept of the Bunker and Webb Learning Cycle that includes the stages leaders experience over time.  Participants will learn methods to ensure effectiveness with lead, coach, and teaching methods. A focus will be on: Changing with Changing Times (CSI), Having Difficult Conversations:  Conflict Resolution/Management, Critical Thinking:  Decision Making (DSP) and Problem Solving, Effective Communication, and Feedback Essentials.

Students will develop a solid understanding of themselves, their team performance, and how they recover.  Lessons will help participants recognize and utilize the inherent and sometimes unrecognized skills of resilience that each person possesses and to apply them in various settings. As leaders, we inspire to commit to improved choices and outcomes. The importance of balancing personal, family, and organizational needs will be stressed.  Ways to build resiliency and stress management are put into day-to-day practical application.

Building a high performing team is the goal of leaders. An acute understanding of financial intelligence is gained through essential concepts of finance in budgeting, forecasting, and planning. Team Leadership & Management skills covered will include:  establishing a team with the right mix of skills and personalities, creating a culture that promotes collaborative work, focus on diagnosing and overcoming common problems that impede team progress, and learning to take corrective measure to remove team problems and improve team performance.

The building of character and competence of developing leaders is developed as part of an intra-company mentorship.  The focus is on developing leaders in:  talent, engagement, loyalty, preparedness, diversity, learning and growth. Creating a Mentorship Plan and Personal Development Plan is a major part of the course and will be reviewed and changed as needed.

Personal growth and development planning will produce an action-focused plan to be followed across a leader’s career path that to ensure  that continuous, timely, and targeted growth and development occurs. Management essentials covered include:  challenges in transitioning roles and responsibilities; directing, delegating, and managing a diverse team; and recognizing and managing toxic leadership, peers, and employees.

This course focuses on the subject of influence and its application and effect on leadership. The five distinct influence styles will be identified.  Elements of managing upward, developing relationships, communicating and negotiating are explored throughout the leadership structures (traditional and matrix).

Increased comprehension and experience with ethics is critical to leader success. Participants will take this complex topic and put it squarely into their working world, day to day environment, activities, and leader behaviors. Utilizing their personal understanding of right and wrong that is largely based upon personal value structure and moral beliefs. Exposure to organizational ethics will be provided. Focus areas include:  ethical and legal obligations, employee/team development, performance management/measurement, benefits and challenges of engaging employees, treating others fairly, and engaging a team.

Effective crisis leadership is responding to the human needs, emotions, and behaviors that are generated by a crisis.  People are most inclined to follow a leader who is reassuring, exhibits control under the stressful conditions of the crisis, and meets the needs of the people they are responsible for. As leaders, it is essential to learn crisis response. Preparedness is important so the decisions made, actions taken, and the outcomes that result are focused on the organization, people, and environment.  Focus is on gaining an appreciation for the benefits that come from failure situations.

Techniques utilizing building team performance are centered around interpersonal needs and behaviors.  A variety of effective communication skill-sets are developed.