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Medical Office Professional

Program Outcomes

At the completion of the program, graduates will be able to:

  • Manage front office duties such as reception, record maintenance and bookkeeping.
  • Competently use medical terminology required in medical correspondence, preparing forms, documents, and transcribed material.
  • Correctly use software applications to manage records and data electronically.
  • Demonstrate proficiency in computerized billing by entering and/or processing medical insurance claims.
  • Accurately convert diagnoses, injury and procedure descriptions documented in patient records into numeric or alphanumeric codes using coding manuals (CPT and ICD-10-CM).
  • Analyze patient charts to assign codes that ensure the healthcare provider is properly reimbursed for services.
  • Demonstrate effective communication and interpersonal skills when working with clients, coworkers, and physicians.
  • Demonstrate a thorough understanding of the legal and ethical standards and dilemmas facing the medical profession.
  • Interpret dictation completely and accurately using skills of listening, comprehension, editing, and clarifying with the ability to identify inconsistencies.

Check out the 2021-22 Annual Program Review for information on how this program assures that its students are attaining learning outcomes.

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