Presents a comprehensive overview of computer system fundamentals and an introduction to operating systems. Students working through hands-on activities and labs gain skills in assembling components, install, configure and maintain devices, PCs and operating system software, understand the basics of networking and security, laptops, printers, and properly diagnose, and resolve common hardware and software issues while applying troubleshooting skills. Students also gain understanding of appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment. CompTIA’s A+ Certification is a widely accepted IT industry standard certification for PC technology for an entry-level IT professional. This course prepares students for CompTIA’s A+ 220-801 and 220-802 exams.

The CCNA Routing and Switching introductory courses introduce the architecture, structure, functions, components and models of the Internet and other computer networks. The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for the curriculum. By the end of the course, students will be able to build simple LANs, perform basic configurations for routers and switches and implement IP addressing schemes.

Within this course students will explore the history and basics of the telephone industry. Students will study fundamentals of telecommunications and the convergence to Internet Protocol (IP), establish a knowledge base of Voice over Internet Protocol (VoIP), Session Initiation Protocol (SIP) the components, standards, jargon and buzzwords. Students will perform hands on structured cabling exercises - Category 5e, Category 6, 25 pair, cross connects to 66 and 110 block patch panels, fiber splicing, cable lacing, etc. Due to the changing nature of the Telecommunications industry, the instructor reserves the right to adapt course material as necessary throughout the course.

Provides a foundation for gaining the knowledge, skills and attitudes necessary for college success. Students will learn to make a successful transition to higher education by setting up a pattern of success that will last the rest of their lives. Students will define goals and develop thinking skills, learning strategies and personal qualities essential to both academic and career success. Please note: Students who have served active military duty (excluding basic training and AIT) may be exempt from the Student Success course. Student must provide a copy of DD214 or other official military documentation to the Registrar for verification.

Equips the students with the skills necessary to manage a Windows Server system with a focus on installation and configuration. Through hands-on labs, extensive coverage begins with an introduction to Windows Server and continues with coverage of server management, configuration of storage, file and printer services, Active Directory, account management, Group Policy, TCP/IP, DNS, DHCP, and Hyper-V virtualization. Prerequisites: IST 130 or CSS 206.

This course describes the architecture, components, and operations of routers and switches in a small network. Students learn how to configure a router and a switch for basic functionality. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with virtual LANs and inter- VLAN routing in both IPv4 and IPv6 networks. Prerequisite: IST140.

The basics of security are covered. The course introduces students to computer vulnerabilities and threats and steps that can be taken to safeguard computers and networks. This course will expose the student to security planning, security technology, security organization and the legal and ethical issues associated with computer and network security.

Supervised internship performed off-campus in a computer network or systems support setting.

This course describes the architecture, components, and operations of routers and switches in larger and more complex networks. Students learn how to configure routers and switches for advanced functionality. By the end of this course, students will be able to configure and troubleshoot routers and switches and resolve common issues with OSPF, EIGRP, and STP in both IPv4 and IPv6 networks. Students will also develop the knowledge and skills needed to implement a WLAN in a small-to-medium network. Prerequisite: IST140.

This course focuses on the WAN technologies and network services required by converged applications in a complex network. By the end of this course, students will be able to configure PPPoE, GRE, single-homed eBGP, extended IPv4 and IPv6 ACLs. Students will also develop the knowledge and skills needed to implement a WLAN in a small-to-medium network. For LANs, students will be able to configure SNMP and Cisco SPAN. Students will also develop knowledge about QoS and the trends in networking including Cloud, virtualization, and SDN. Prerequisite: IST140, IST141, IST243.

Sourced from an ever-growing demand for a LINUX-trained workforce to manage the cloud server, this class uses the Red Hat Academy curriculum as a guide.  This course builds from a knowledge base upon topics learned in IST 159 LINUX Systems.  In-depth labs are used throughout the class to enhance student success in mastering topics such as system architecture, installation, package management, command structure, file systems, and hardware device management.

IT equipment rooms have become the core for any IT and telecommunications infrastructure. They have grown exponentially as IT has converged voice, video and data into one physical plant. With that growth has been the demand for IT personnel to know how to design, manage and maintain such central core business assets.  Virtual technology in a cloud environment is used in hands-on labs.  Datacenter logistics will teach students to evaluate best practices today and into the future in the virtual datacenter.

Students in this course install, configure, administer and support the Exchange Server. The course begins by examining basic email and Active Directory concepts and administrative procedures. Subsequent chapters are devoted to the installation and management of Exchange Server, including the configuration of server roles, recipient objects, clusters, mobile technologies and security. In addition, this course examines the procedures used to backup, monitor and troubleshoot Exchange Server. Prerequisite: IST 264.

This course provides a foundation for gaining the knowledge, skills, and attitude necessary for success in the workplace. Students will improve job seeking and soft skills needed to make a successful transition from school to career.  Also included in the course are lessons outlining benefits packages, personal finance and insurance.